TAB’s Next Chapter: A Step-by-Step Guide to Mastering the New Platform.
On March 1, 2025, Play.Tabonline (commonly known as TAB Online) will no longer be available. To ensure a seamless transition, we’ve prepared this comprehensive guide to address your questions and help you understand the benefits of switching to the new platform, tab.co.za.
Why is TAB Shutting Down Play.Tabonline?
Play.Tabonline runs on older technology that can no longer support the innovative features modern bettors demand. To give you the best possible betting experience, we’ve developed a new platform packed with exciting features and improved functionality. Here’s a glimpse of what awaits you on tab.co.za:
New Pools and Games
- Numbers Betting: Enjoy thrilling options like Lucky Numbers with a wide range of markets.
- Daily Free-to-Play Soccer Game: Participate in Soccer10 Free-2-Play every day and stand a chance to win up to R1,000,000.
- Competitions: Take part in exciting competitions like the Daily Champion Punter, where you can compete for a share of R1,000 by topping the leaderboard.
Promotions
- Lucky Winner: On select feature race days, if your WIN bet horse finishes second, you’ll get your stake refunded.
Enhanced Content
- Tips & Insights: Access easily customisable betting tips to inform your wagers.
- News Updates: Stay in the loop with the latest industry news and insights.
- Stars Section: Dive deep into the form and stats of horses, jockeys, and trainers.
- Black Book: Maintain notes on your favourite runners for future bets.
User-Friendly Features
- Customer Care Chat: Access real-time support with our new chat feature.
- Bet Sharing: Share your bets with friends for a social betting experience.
- Customisable Alerts: Get notifications tailored to your preferences, so you never miss a moment.
- Detailed Racecards: Explore in-depth race and runner information, including jockey and trainer stats.
- Interactive Betslip: See the exact cost of your exotic permutations and track your progress easily.
- Multi-Bet Options: Keep multiple bets on your slip for streamlined betting.
These innovations are exclusive to tab.co.za and mark a significant improvement over Play.Tabonline. While we’ve offered the new platform since 2022, the extended transition period ensures you’ve had time to adapt.
FAQs: Your Transition Questions Answered
I’ve been using Play.Tabonline for years. How will I adapt to the new platform?
We understand change can be daunting, but we’ve designed the tab.co.za with ease of use in mind. For example:
Classic vs. Modern Views: Toggle between the two layouts on the top navigation bar. The Classic View mimics the Play.Tabonline interface for navigation and bet placement, while the Modern View introduces a sleek, updated design.
Tip: Switch between the views to find the one that suits you best!
What other resources will help me with this transition?
We’ve gone the extra mile to support you:
- Detailed Video Tutorials: Launching January 2025, these videos will provide step-by-step guidance.
- One-on-One Video Calls: Book a session with our Customer Care team to walk through the platform.
- Support: Call us, or use the chat feature on the site for any questions.
Do I need to register a new account?
No. You can log in to tab.co.za using your existing TAB account number and password. It’s that simple.
How do I access the new TAB platform?
You have three options:
- Visit tab.co.za and log in with your credentials.
- Go to Play.Tabonline and log in as usual. Then, click or tap the red Sign into tab.co.za button.
- If you use an Apple iPhone, download the app directly from the Apple Store for easy access.
Will I need to transfer funds between platforms?
No need to worry! Your TAB wallet is shared across both platforms. All your funds will be instantly available, regardless of which platform you use.
Can I use both platforms during the transition?
Absolutely. You can switch between Play.Tabonline and tab.co.za at your convenience. Your active and past bets will be visible on both platforms.
Will the Telebet service remain available?
Yes, TAB’s Telebet Call Centre will continue operating after March 1, 2025. For those who prefer to place bets by phone, this service remains an excellent option.
Make the Switch Today
With enhanced features, improved usability, and comprehensive support, our new platform is designed to make your betting experience more enjoyable. Don’t wait until March 1—start exploring the new platform now and experience the difference!
Got more questions? Our team is here to help every step of the way. Contact us via chat, phone, or email for personalised assistance.